FAQ

Frequently Asked Questions

Our store organizes its rules on frequently asked shopping questions in the following sections. This guidance applies to tower28beaurk.shop. For help with this page, contact Support@tower28beaurk.shop.

Details about shipping cost
The following shipping cost guidance applies to purchases from our store. Do you offer free shipping?
Yes. Standard delivery within the United States is free. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Details about shipping cost
This shipping cost section covers orders and visits through this website. How can I contact you?
Email Support@tower28beaurk.shop, call 615-836-5238, or write to 6950 Hillshire Dr, Memphis, Tennessee, 38133, United States. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Details about refund timing
This refund timing section covers orders and visits through this website. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Details about tracking
For purchases made through this website, our store applies the following guidance on tracking. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Details about delivery timing
Customers can rely on the following guidance from our store about delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Store guidance on payment methods
The following payment methods guidance applies to purchases from our store. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

How we handle products
For customers using this website, this section explains products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

How we handle products
We publish this products guidance for customers using this website. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

How we handle contact options
We publish this contact options guidance for customers using this website. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

How we handle returns and exchanges
Customers can rely on the following guidance from our store about returns and exchanges. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Store guidance on return shipping
This return shipping section covers orders and visits through this website. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to tower28beaurk.shop. Questions about this section may be sent to Support@tower28beaurk.shop.

Merchant Details
Business name: tower28beauty
Store name: tower28beauty
Email: Support@tower28beaurk.shop
Phone: 615-836-5238
Physical address: 6950 Hillshire Dr, Memphis, Tennessee, 38133, United States